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55 Mutual Ave.,
Renfrew ON Canada |

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Our policy is to develop maintenance/support programs to meet our customer's individual needs. The following describes just some of the basic offerings:
Equipment Warranties: All equipment that is used in the wireless communication system are fully warranted for parts and labor against defects in materials and workmanship at the factory for a period of one year. Extended warranties can also be purchased. On-Site Training: We will make available a systems engineer on-site, for one-day, to train all interested personnel on the operation, maintenance, and trouble-shooting of the proposed system. Systems Support Documentation: Each system sold by us comes with support documentation which clearly describes the system components and offers complete step by step trouble-shooting procedures to address most any suspected or actual system failure. Engineering Telephone Support: We offer three types of telephone support contracts: business hour (M-F, 9am-5pm), extended hour (M-F, 8am-10pm), and 24/7 support 365 days a year. Annual Maintenance Contracts: We will develop maintenance contracts to meet our customer's specific needs and budgetary constraints. Please contact us for more information. |

